Marketing and Sales: The Business Power Couple

CRIF Dun & Bradstreet Egypt
5 min readNov 21, 2022

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Marketing with sales is a misnomer. It’s not marketing “with” sales but rather marketing “because of” sales. The point is that marketing and sales teams can leverage each other’s efforts to maximum benefit. Sales and marketing solutions help to boost brand reputation, which stimulates brand growth.

Marketers have access to a myriad of ways to get a brand in front of people without the help of a sales team. Whether selling directly to them or indirectly through influencers and word-of-mouth marketing, there are countless ways to reach and captivate people so that they want to know more about us or buy from us.

If you have no idea how to pair your marketing efforts with your sales strategy as well as other business functions such as customer success and analytics, then sooner rather than later, you will run into roadblocks.

Marketing and sales need each other to thrive; otherwise, neither succeeds in the long run. This blog may help you understand why it is so important and how this applies specifically to your business today (and tomorrow).

What Is Marketing With Sales?

Marketing, as a business function, is all about creating awareness for a brand, product and service. With sales, it’s about converting that awareness into a potential buyer. The two functions are naturally complimentary.

As you build awareness for your brand, you also add to the demand for your products and services. When you manage to convert a sales lead to a customer, you increase its lifetime value as well. As a result, when you pair marketing with sales well, you add to the bottom line of your business and strengthen its growth and revenue.

While marketing can be done through a wide range of channels and techniques, sales is a more straightforward process that relies on a single point of contact, i.e., a customer, who then decides whether they want to buy.

If you have a marketing manager who has no idea about sales or a salesperson with no experience in marketing, you might encounter a misalignment problem that can hurt your efforts.

Sales vs Marketing Goals

The significant goals of marketing are:

  • Understanding Customer needs
  • Increase brand awareness
  • Improve ROI
  • Peak audience interest
  • Improve customer-business relationship
  • Generate loyal customers

The significant goals of sales are:

  • Increase conversion rates
  • Generate qualified leads
  • Improve customer retention
  • Increase annual sales and profit.
  • Reduce sales expenses
  • Achieve long-term growth

Why You Should Pair Marketing With Sales

Those marketers who understand how to pair their efforts with sales can change their business and customers’ life for the better.

Why should you focus on marketing with sales? Because when done right, it has the power to grow your revenue and also to keep your customers happy and loyal.

As your company grows and your marketing efforts and target market expands, you should keep your customers happy and loyal. If not, they will leave and choose your competitors. Marketing with sales is critical to ensure customer satisfaction. If you’re not already doing it, you may land in hot water.

Here are some of the top reasons why marketing with sales is substantial:

New Customers

When you pair marketing with sales, you grow your revenue faster by evolving with customer’s commercial database. With every new customer you acquire, you add to your lifetime revenue, which means more profit and opportunities down the road.

Acquisition Costs Reduced

When you gain new customers by marketing with sales, you can reduce the costs of acquiring each of them. It can mean a few things: You spend less money, more time, or both.

More Happy Customers

When you know how to pair marketing with sales, you can convert more of your customers into happy ones.

The happier the customers, the more likely they return to buy from your brand again in the future.

Benefits of Marketing With Sales

Pairing your marketing efforts with sales has a lot of benefits, such as:

Higher Revenue Growth

You’re likely familiar with the concept of revenue growth. In simple terms, it’s the growth of your company’s revenue over a specific period, such as one year or five. Effectively collaborating marketing and sales effort can generate more ROI and conversions, which offers you a competitive advantage over others.

Higher Customer Satisfaction

It is another factor used as a benchmark for success in many businesses. When you pair marketing with sales, you increase customer satisfaction, which means that your customers are more likely to be happy with the product or service you provide them.

Improved communication

Having both teams talk to and work with one another will help improve their communication across the organisation. It is essential because it will allow teams to share ideas and strategies.

Devise Clearer and Smarter Marketing Strategies

Improving the alliance between marketing and sales can lead to more efficient and effective brand performance. Marketing should focus on finding ways to create quality lead campaigns, whereas the sales team should provide regular feedback on the campaign’s performance. Accordingly, it will be easier to understand what’s working and what’s not, which saves both time and money.

More Knowledge of Customer Requirements

Identifying your customer’s needs can get tricky sometimes. Pairing up the marketing and sales can help you manage your customers more efficiently. It enables you to improve your products and services accordingly.

It can create more effective marketing campaigns to promote your sales and personalised product recommendations for the consumers.

Where to Start

To start marketing with sales, you can consider the following points.

Digital Marketing

Start with your digital marketing efforts. It includes website optimisation and content marketing that you can start to pair with sales to generate leads and sales.

An email marketing campaign can be a great way to start marketing with sales. It can help you focus on the target audience more efficiently.

Joint an-person marketing

Joint campaigns can be a great way to start marketing with sales. You can partner with an event or sponsorship where you can interact with potential customers in person. From there, you can extend your marketing and sales efforts and start to build an email marketing campaign.

In in-person marketing, the marketer personally promotes the brand to the target audience. It is an effective marketing strategy that generates higher and lasting ROI and draws customer loyalty and trust through events like product launches, trade shows, conferences, expos and other sales events.

Conclusion

Marketing is the process of steering awareness of your brand, products, and services. Sales, on the other hand, convert this awareness into potential customers.

When you know how to pair both marketing and sales, you can drive more awareness for your brand, acquire new customers, and retain your current ones.

Pairing both can lead to the formation of more dynamic sales and marketing solutions that have significant benefits for your business. It helps you grow revenue and retain customers by increasing brand awareness, increasing product demand, and lowering customer acquisition costs.

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CRIF Dun & Bradstreet Egypt
CRIF Dun & Bradstreet Egypt

Written by CRIF Dun & Bradstreet Egypt

CRIF Egypt Information Technology is a member of Dun & Bradstreet Worldwide Network.

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